Terms & Conditions

Welcome to Lievara.com. By accessing and using our website (www.lievara.com), you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchase.

1. General

  • This website is operated by Lievara.com.

  • By using our services, you agree to be bound by these Terms & Conditions, Privacy Policy, Shipping Policy, and Return/Refund Policy.

  • We reserve the right to update or change these terms at any time without prior notice.

2. Products

  • All our jewellery pieces (Korean Jewellery, Real Flower Jewellery, Traditional Jewellery, Turkish Jewellery, etc.) are handcrafted/curated with utmost care.

  • Slight variations in colour, design, or texture may occur due to the handmade/natural elements used.

  • Product images on the website are for representation purposes only. Actual product may slightly differ.

3. Orders & Payments

  • Orders can be placed only through our official website.

  • We accept payments via secure gateways such as UPI, Debit/Credit Card, Net Banking, Wallets, and other available methods.

  • Orders will be processed only after successful payment confirmation.

  • Cash on Delivery (COD) availability depends on the delivery location.

4. Shipping & Delivery

  • We deliver across India through our trusted courier partners.

  • Shipping timelines are mentioned in our Shipping Policy.

  • Delays caused by courier partners, natural calamities, or unforeseen circumstances are beyond our control.

5. Returns & Refunds

  • Returns are accepted only in case of damaged, defective, or wrong products, as per our Return/Refund Policy.

  • Customers must raise a complaint within 2 days of delivery, along with unboxing proof.

  • Customised or personalised jewellery pieces are non-returnable & non-refundable.

6. Use of Website

  • You agree not to misuse our website for any fraudulent, illegal, or unauthorised activities.

  • All content, including images, text, and designs, is the intellectual property of Lievara.com and cannot be used without permission.

7. Limitation of Liability

  • Lievara.com will not be responsible for any direct, indirect, or incidental damages caused by the use of our products or website.

  • We do not guarantee that the website will always be error-free or uninterrupted.

8. Governing Law

  • These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

  • Any disputes will be subject to the jurisdiction of courts in [Your City/State].

9. Contact Us

For any queries regarding these Terms & Conditions, you can reach us at:

📧 Email: support@lievara.com
📞 Phone: 8866778380