Privacy Policy – Lievara.com

At Lievara.com, your privacy is extremely important to us. We are committed to protecting your personal information and ensuring a safe shopping experience. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website (www.lievara.com).

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal details: Name, email address, phone number, shipping/billing address.

  • Payment details: UPI, debit/credit card, or bank information (processed securely through trusted payment gateways – we do not store sensitive card details).

  • Order history and preferences.

  • Technical details: IP address, browser type, cookies, and device information.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders.

  • Communicate order updates, offers, and promotions.

  • Improve our website, services, and product experience.

  • Prevent fraudulent activities and ensure secure transactions.

3. Data Security

  • All transactions on Lievara.com are processed through secure payment gateways (Razorpay/UPI/Net Banking).

  • We do not store or share your payment card details.

  • Reasonable security measures are taken to protect your data from unauthorized access or misuse.

4. Sharing of Information

  • We do not sell, rent, or trade your personal information with third parties.

  • Information may be shared only with:

    • Trusted shipping/courier partners (for order delivery).

    • Payment gateway providers (for secure payment processing).

    • Legal authorities (if required under law).

5. Cookies

  • Our website uses cookies to enhance your browsing experience.

  • Cookies help us remember your preferences and improve site performance.

  • You can disable cookies in your browser settings, but some features of the site may not work properly.

6. Third-Party Links

  • Our website may contain links to third-party websites (social media, payment partners, etc.).

  • We are not responsible for the privacy practices of those websites. Please review their policies separately.

7. Your Rights

As a customer of Lievara.com, you have the right to:

  • Access, update, or correct your personal information.

  • Opt-out of promotional emails/messages at any time.

  • Request deletion of your personal data (except data required for legal or order-related purposes).

8. Updates to Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with the “Last Updated” date.